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Shipping settings

To enable shipping for a product type, head to WP admin > Product types > Edit a Product type > Enable Shipping module. Additional settings are available in the Shipping tab.

Global Shipping settings can be configured in WP-admin > Product types > Settings > Shipping

Shipping classes

Shipping classes are used to group products with similar shipping requirements such as Lightweight, Heavy, Fragile etc. When creating shipping rates, the prices can be set individually for each class.

Shipping zones (Platform)

Platform shipping zones are utilized for products sold by your platform. They can also be utilized for vendor sold products if the platform is set to be in charge of shipping. More on this later.

When creating a shipping zone, first you can select the countries it applies to.

Then you can proceed to add shipping rates.

In Voxel 1.4.1 there are two types of Shipping rates supported:

Free shipping

Fixed rate shipping

the customer is automatically geolocated when placing an order and relevant shipping rates for that zone are displayed for selection

Shipping setup for vendors

Vendors can create their Shipping Zones and Rates through the Stripe connect widget in front-end after they are onboarded as a vendor

Similar options to the ones in back-end are made available for each individual vendor.

Shipping in a marketplace

There are two ways to handle shipping in a marketplace setup

  1. The platform is in charge of fulfillment, while vendors act as suppliers
  2. The vendor themselves are in charge of fulfilling their orders

If the platform is in charge of shipping, the customer picks the shipping rate for the entire order

If the vendors are in charge of shipping, during the ordering process the products are grouped by vendor, and shipping rate is selected for each. This is the case as each vendor has their own shipping rates and settings which apply to their products

Shipping fulfillment

After the order is approved, the status is changed to Processing and the Mark as shipped action becomes available

Once the order is marked as Shipped, there are two additional actions available: Share tracking link and Mark as delivered

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