DOCS

Claim listing

Claim listing setup

Claim listing can be enabled in WP-admin ➝ Paid listings ➝ Settings Claim listing

After enabling the function, you can add the Claim action

Claim action

This action can be added to a listing preview card or single post, it initiates the claiming process

Claim flow

Upon clicking the action, the user is sent to the Paid listings pricing page. So, whether you are creating a new listing, or claiming an existing one, the user has to pick a listing plan.

They can either buy a new plan, or use an existing plan that they already own, which has remaining submission limits, to use for the claim process.

After picking a plan, they provide additional details

If the user is buying a new plan in this process, they will be sent to Checkout page to complete payment. If they are using an available plan that they previously purchased, that step is skipped.

Approving claims

If you require manual approval for claims, to approve a claim request head to Order page

A new filter available on this widget is filtering orders by product type. In this case we want to view Claim requests

Then open the order page and approve it

Which listings can be claimed?

The Claim action is visible if the listing has unverified status. The action is not visible for existing author.

When a listing is claimed, the authorship of the listing is transferred to that user’s account, and the status will automatically change to Verified, making that listing no longer claimable.

To make an already claimed listing claimable again, as an admin you can edit that listing in back-end and set status back to Unverified.

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